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Lost keys?

Your Moustache is equipped with a lock to secure the battery.
Your dealer gave you a unique key holder, with the same number as your bike. You also have two keys to lock your battery on the frame.

These keys have a serial number in order to replicate them in case of loss.

Always keep a spare key, note the reference, or register them online with your bike.

In case of loss, if you have kept the serial number of your key, you can redo it online with our partner AXA. You will receive a new secured and personalized key within a week.

However, if you didn’t keep the serial number of the key, please contact us, or contact your dealer.

Clé perdue batterie Moustache
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Where to buy your Moustache ?

Our bikes are distributed throughout the world by a network of specialist shops.
Find the shop closest to you by putting in your post code or town.